Inappropriate and Rudeness of Staff

I joined shadecrest about a year or two ago. I went inactive for a few months due to college and my work. When I returned recently, I lost all of my builds, rank, and worldedit permissions. I tried to discuss it with a staff member by the username of Z_Milla. However, he/she was extremely rude. I was absolutely appalled. This admin refused to help in anyway and denied it is his/her responsibility to help a player. Z_Milla was also extremely condescending and said things along the lines of "What are your high on" and "You are not very bright". This was extremely offensive. I am a hardworking professional who is a customer of your server. For a representative of your company to be so impolite and churlish reflects very poorly on shadecrest. Then, Z_Milla had the audacity to ban me with no reason specified. This is a very inappropriate way for an admin to treat a player. Honestly, I am extremely disappointed with shadecrest and fed up with the vulgarity of the staff.

rrfarm

 

Just posting so he'll see it...
Z_Millla

 

While I do not condone rudeness, your story is fishy at best. There are many people who try to con our admins and likely this could have been a misunderstanding. We should not necissarily be rude to people trying to con us, sometimes that tactic is used to shoo away con artists.

It shows that you are new to shadcrest, at least on these forums. Maybe that was the source of the confusion. What rank did you have previously on ShadeCrest? Also when did you have that rank? Two years, a year, or a few months ago?

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Thank you Nav. Story time!

rrfarm cam to the server and asked to have his old rank back, as he formerly has world edit and wanted that back. When asked what rank he formerly had, he had no clue. When asked weather he earned the rank via building or donated for access, he also had no clue. He insisted someone on the server should be keeping track of that for him and it was not his responsibility, to which I informed him architects are prone to losing their status and donations are tracked by imaxorz (though pieman could also be pmed to see if any logs were on creative). He then insisted it was not his responsibility to contact them and that should be my job, to which I suggested he wasn't very bright. I gave him a reiteration of the information he needed (server website + names of people to contact), and used /return on him to go back to what I was doing (conversations stated if off topic with everyone on server, but moved to local with myself and a3 after i used /bring on him).

He then went back to off topic to complain about how incompetent staff are and how unruly I was being for not giving him is unknown rank back. It was around this time I teleported to him to continue our conversation in local, starting it with an assessment of his intoxication level (I asked him how high he was, he was defensive and gave no clear answer). He continued to complain about how I did absolutely nothing to help him, to which I explained the situation to him around a 3rd to 4th at this point (None of the online admins know his old rank, go to the website to contact people, etc). I told him that if he continued to badger me I'd simply ban him to speed up his process of going to the website; here we are.

The way he was acting, it sounded like he wanted attention more than service. The guy can't answer a simple question, cannot head to warning, but still wants to be waited on hand and foot. Also notice he didn't contact anyone about his rank, just made a public post to complain about me (I also mentioned imaxorz and cybervic as the best people to contact if he thought I was being unruly). I donno...

 

I am still shocked by your incompetence. All I want is my rank and world edit perms back. I am highly educated, and still cannot understand your reasoning. Your excuses are frivolous at best. Your job is to be kind and helpful to customers, not belittle and harass them. Also, you still didn't follow my warning to not insult me. I am not a con artist and take great offence being called one. These post are yet another example of your harrassment. I am very disappointed in shadecrest and will be moving my business elsewhere. Its amazing how one bad apple in the bunch can ruin a great thing.

And to reply to you Cyber, I had the rank maybe a year or so ago. I don't recall having a forums account. I am a very busy person, and unfortunately have forgotten the rank that I had. All I remember is that I had worldedit.

 

If you genuinely wanted your rank back, why didn't you follow my instructions to contact someone who could help you the first 4 times I explained it? Why did you continue to claim I was being incompetent after I explained I was unable to offer you help at least twice? You act like I insulted your family, when the worst I said was you are not very bright and that I thought you might be high, both times in local chat. You continually complained to the whole server about not being offered help while being offered help...

 

I was asking for your help. And you refused. I had no idea how to contact this person. I figured it out myself, but it would have not been very hard for you to tell me. You were rude and insulted me. I worked very hard to get to the position I am and for someone like you to be rude and disrespectful is terrible. I have never drank a single drop of alcohol in my life nor have I picked up any sort of drug for non medical purposes. I also went to college and law school on full scholarships. So what you said was extremely offensive and if I were you I would be ashamed of yourself.

 

As I said in game, by telling you "send a pm to imaxorz" I was assuming you knew to use these forums. You are a builder II claiming to formerly have WE. Either way of obtaining world edit is done through the website (architect or donating). For you to say you don't know about is is extremely skeptical.

You didn't actually ask how to contact imaxorz until about 2-3 minutes before i banned you, you just said it was my responsibility to do it for you because you were too busy. After I told you the website address you wen't back to saying I wasn't fulfilling my duties.

Both of those statements are lies. Every single time I dismissed you, I ended it with "do you have anything else you need, or will you leave me alone?". Likewise after you finally implied you were clueless about the website, I posted the address in chat 3-4 times.

I cracked jokes at your expense (once again in private chat), because I think you were, and still are, being ridiculous in your demands. This was well after I did everything to appease your demands; I told you flat out "if you can show me in any way what your old rank was, I'll be happy to reinstate it". I'd wish for you to relax just as much as you wish for me to feel ashamed (which... yeah no, not on this one).

At this point I can't honestly believe you had a rank with WE. You have no idea what rank it was, how you got it, if you spent real money on it or actually earned it, and don't know about the website used to obtain it. Perhaps you did, but you provide absolutely nothing not suggest it beyond saying you had WE. Honestly am I missing something here?

 

Clearly he's a troll / liar / con. If he had a rank which would have gotten him WE, we all knkow what that takes and he would not have "forgotten". Let's not continue this charade. What was his /seen on ShadeCrest btw?

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First seen May 5th 2013 last seen today.

 

If you're claiming that you HAD architect rank a year ago, that was the only rank besides VIP with world edit and last time I checked architects applied on the 'forums' that you have never been on before?

UNLESS you bought the temporary world edit rank which is 3$ for 3 days, which may I inform you, is temporary.
(I think this is more likely, it looks like [*II*] )

You joined about a year after me; i don't recall your name being architect either and when you 'returned' you were builder II and you played for a while, why only now do you decide to ask Z for your rank?

Anyway up to Z on this one, I'd lock it if I were you, if it's gonna carry on.

P.s

I don't have these, so no help there

 

Yeah I didn't think there would be much in the form of logs, I just wanted to point out he was given the names of 3 different admins who could do more than the ones that were online at the time.

As far as I'm concerned, rrfarm, you will not be getting some old rank back, and without some miraculous turn around in mindset I'll be leaving you banned as well.

If you want to make a scene, feel free to make another thread. If you genuinely want to play minecraft on this server, I'd suggest privately messaging myself or one of the nice admins above in a non hostile manner. Locked.